Privacy Policy
Last Updated: December 31, 2025
RhythMech ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or use our software (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide, including:
- Account Information: Name, email address, password when you create an account
- Purchase Information: Billing address, payment details (processed by third-party payment processors)
- Contact Information: Name, email, message content when you contact us
- Registration Data: License activation information, product registration details
1.2 Information Collected Automatically
When you use our Services, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns, referring URLs
- Software Data: License validation requests, software version, activation status
- Cookies and Tracking: See Section 6 for details on cookies
2. How We Use Your Information
We use your information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Process purchases and deliver products | Contract performance |
| Manage your account and licenses | Contract performance |
| Provide customer support | Contract performance / Legitimate interest |
| Send product updates and notifications | Contract performance / Legitimate interest |
| Send marketing communications (with consent) | Consent |
| Prevent fraud and license abuse | Legitimate interest |
| Improve our products and services | Legitimate interest |
| Comply with legal obligations | Legal obligation |
3. Information Sharing
We do not sell your personal information. We may share your information with:
3.1 Service Providers
- Payment Processors: To process transactions securely
- Email Service Providers: To send transactional and marketing emails
- Hosting Providers: To host our website and services
- Analytics Providers: To understand website usage
3.2 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy:
- Account Data: Until you request deletion or account closure
- Purchase Records: Up to 10 years for tax and legal compliance
- Support Correspondence: Up to 24 months after resolution
- Analytics Data: Up to 26 months
- Marketing Data: Until you unsubscribe or withdraw consent
5. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limited processing of your data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at support@rhythmech.com. We will respond within 30 days.
6. Cookies and Tracking Technologies
6.1 Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for website functionality, security, and authentication |
| Functional Cookies | Remember your preferences and settings |
| Analytics Cookies | Help us understand how visitors use our website |
| Marketing Cookies | Track effectiveness of our marketing campaigns |
6.2 Managing Cookies
You can manage cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect website functionality.
6.3 Do Not Track
Our website does not currently respond to "Do Not Track" browser signals.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- SSL/TLS encryption for data transmission
- Secure password hashing
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data during international transfers.
9. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us.
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected, used, and shared
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at support@rhythmech.com.
11. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including those listed in Section 5. You also have the right to lodge a complaint with your local supervisory authority.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.
14. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
RhythMech
Email: support@rhythmech.com